Terms And Conditions

1. Detailed description of goods and/or services Pointer International (Pty) Ltd is a business in the retail/ecommerce industry that produces and sells clothing products.

2. Delivery policy - please see Shipping Policy on the footer of our website

3. Export restriction: The offering on this website is available to South African clients only.

4. Return and Refunds policy - please see Refund policy on the footer of our website

5. Customer Privacy policy Pointer International (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .

6. Payment options accepted Payment may be made via Visa and MasterCard.

7. Card acquiring and security Card transactions will be acquired for Pointer International (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details Customer details will be stored by Pointer International (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility Pointer International (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile This website is governed by the laws of South Africa and Pointer International (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation Pointer International (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information This website is run by private company based in South Africa trading as Pointer International (Pty) Ltd and with registration number 2021/737106/07 and Directors.

14. Pointer International (Pty) Ltd contact details Company

Physical Address: 218 Pinecrest Centre , 17 Kings Road Pinetown, 3610.

Email: pointeronline@outlook.com 

Phone: +27 83 605 0842